Privacy Policy​

Pilgrims of Hope for the Holy Land (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect information you share with us.

1. Who We Are

We are a UK-based ecumenical Christian initiative supporting communities in the Holy Land.

2. Information We Collect

We may collect the following types of information:

• Personal identification details – such as name, email, postal address, and phone number when you sign up for our mailing list, register for an event, or make an enquiry.

• Donor and payment details – when you make a donation (processed securely by third-party payment providers; we do not store full card information).

• Volunteer information – such as availability, skills, and any relevant health or travel details if you join a pilgrimage.

• Technical data – such as IP address, browser type, and pages visited, collected via cookies or analytics tools.

3. How We Use Your Information

We process your personal data to:

• Communicate with you about events, pilgrimages, and news.

• Process donations and keep financial records (for legal compliance).

• Organise and manage volunteer and pilgrimage activities.

• Improve our website and understand how visitors engage with it.

We will only use your personal data where we have a lawful basis to do so (e.g., consent, legal obligation, legitimate interest).

4. Sharing Your Information

We do not sell your data. We may share it with:

• Service providers who help us operate the website, process payments, or send communications (bound by confidentiality agreements).

• Law enforcement or regulatory bodies if required by law.

5. Cookies & Analytics

Our website may use cookies to improve your experience and track website usage. You can control cookies through your browser settings.

6. Data Retention

We will keep your personal data only as long as necessary to fulfil the purposes we collected it for, or as required by law.

7. Your Rights

Under UK data protection law, you have rights to:

• Access, correct, or delete your personal data.

• Withdraw consent at any time.

• Object to certain processing.

• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact us at [Insert email].

8. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, and unauthorised access.

9. Changes to This Policy

We may update this policy from time to time. The most current version will always be posted on our website.